All features
Follow-up

Make the next conversation easier to follow through.

Give follow-up work an owner and a status so your team can see what needs attention and what has been completed.

What you can do

Assigned tasks

Create follow-ups for members or visitors and assign them to staff.

Useful context

Review the person’s department and last visit alongside their follow-up.

Contact history

Keep call details and message content with the follow-up, using a message template where appropriate.

Progress tracking

Move work through open, in-progress and completed states.

How it works

  1. Create a follow-up from the person’s record or attendance review.

  2. Assign it to a teammate and record the conversation.

  3. Update its status so the team knows what happened.

Feature availability depends on your church’s plan and staff permissions. Compare plans.